Everything teams ask before they point a number at an agent

A Voice AI agent is software that holds natural phone conversations. Unlike IVR menus, it understands language, keeps context across turns, and takes real actions — booking, qualifying, transferring, or updating your CRM — while the caller is still on the line.

You design conversation flows in a visual builder (or via API), connect your knowledge base and tools, then deploy to phone numbers, chat, or SMS. Speech recognition, understanding, reasoning, and text-to-speech run in real time with sub-600ms replies.

Yes. VoilitAI supports SIP trunking so you can keep the numbers customers already know. You can also provision new carrier-verified numbers directly on the platform.

Simple agents go live in hours using templates. Complex enterprise deployments with custom integrations typically take 2–4 weeks with hands-on support.

VoilitAI is built for regulated teams: SOC 2 Type II controls, HIPAA-ready architecture, GDPR-ready processing, PII redaction, encryption in transit and at rest, SSO, and role-based access.

English, Spanish, French, German, Portuguese, Japanese, Mandarin, and 30+ more — with natural pronunciation per language and mid-call language switching.

Yes. Teams looking for an alternative to Vapi or Retell AI use VoilitAI when they want production Voice OS agents — sub-600ms replies, a visual builder, SIP on existing numbers, CRM actions on the call, and enterprise support — without stitching vendors together.

The fastest voice OS agents stream speech recognition, reasoning, and audio together so replies land in under 600ms. VoilitAI is built for that latency, plus barge-in and turn-taking, so callers do not hear the awkward pause common in stacked STT + LLM + TTS setups.

The most reliable customer support answers every call, keeps context across voice, chat, and SMS, and hands off to a human with a summary when judgment is needed. VoilitAI adds 99.99% uptime, simulation QA, and live knowledge-base answers so tier-1 never goes dark after hours.

It hands off. You set the rules: warm transfer with a summary, take a detailed message, or schedule a callback. The caller is never left in a dead end.

Yes. Known spam and marketing calls are flagged automatically so real customers get through in seconds and junk never reaches your team.

Yes. Upgrades take effect immediately with a prorated charge. Downgrades apply at the end of the current billing cycle.

We notify you at 80% usage. Extra minutes are billed at the overage rate shown on your plan.

Growth includes a 14-day free trial with full feature access. You can also start on Starter and upgrade when you are ready. No credit card is required to explore the builder.

Yes — annual billing saves 20%. Switch from the dashboard or ask sales to quote a yearly Enterprise agreement.

Out-of-the-box connectors include Salesforce, HubSpot, GoHighLevel, Zapier, Make, n8n, Cal.com, Twilio, Vonage, Telnyx, Genesys, Five9, Amazon Connect, and more. Custom APIs are available on Growth and Enterprise.

Yes. Voice, web chat, and SMS share the same agent brain, so a conversation can start on one channel and continue on another without losing context.