SOC 2 Type II
Audited security controls
Trust center
Voice carries names, card last-fours, and symptoms. VoilitAI is built so those conversations stay encrypted, access-controlled, and auditable.
Audited security controls
Healthcare data privacy
EU data protection
In transit and at rest
Enterprise single sign-on
Automatic personal-info masking
Granular permissions
Enterprise SLA
Audio, transcripts, and metadata are encrypted in transit and at rest. Role-based access and audit logs govern who can listen or export. PII redaction can mask personal information in QA views. Customer conversation data is not used to train public models.
Healthcare and finance teams should request a security review and, where PHI is involved, a business associate agreement before pointing a production number at an agent. Retention windows are configurable so you are not keeping recordings “just in case.”
We’ll walk through architecture, subprocessors, and retention with your team.